A CRM built for owners and operators.

Click your vertical. Get a CRM shaped around how you actually work — pipeline, custom fields, tasks, and tags already in place. No blank template. No six-week setup.

Pick the CRM that fits your business.

One click and a fresh tenant boots with the pipeline, custom fields, tags, and task templates your industry actually needs. Swap or add more from the module library anytime.

HVAC

Available now

7-stage job pipeline from lead to invoiced. Equipment tracking (model, serial, install date, warranty). Service agreements, maintenance schedules, dispatch board. Built for the real difference between install, maintenance, and emergency work.

See the HVAC pack →

Medical / Clinical

Available now

Patient flow from referral to billed, with HIPAA mode on from day one. Intake, insurance and prior-auth tracking, compliant appointment reminders. For small clinics and telehealth practices that need the rigor without the enterprise EMR.

See the Medical pack →

Coming soon — help shape it

Matter management, time tracking, trust accounting, and conflict checks. For solo and small-firm practitioners who need more than a contact list and less than a full practice management suite.

Join the legal waitlist →

Private Schools

Coming soon — help shape it

Student records, parent portal, enrollment pipelines, and tuition tracking. For independent K–12 schools running admissions and billing on a patchwork of tools that don’t talk to each other.

Join the schools waitlist →

Plumbing

Coming soon — help shape it

Job dispatch, on-call scheduling, parts tracking, and warranty follow-up. Built for the same install / maintenance / emergency split HVAC shops deal with, with plumbing-specific parts and warranty workflows.

Join the plumbing waitlist →

Independent Insurance

Coming soon — help shape it

Policy renewals, claims tracking, commission splits, and carrier management. For independent agents juggling multiple carriers and a book of business that lives in spreadsheets today.

Join the insurance waitlist →

Why PhoneCentral CRM

Built by people who run a real business, not a software company.

PhoneCentral is a working telecom and MSP. We built this CRM because the tools we tried didn’t understand how small service businesses actually run — they were shaped for teams selling software, not for owners and operators running the day-to-day. Everything you see here runs our own shop first.

One click, your vertical.

The first time you log in, you pick your business type. Your pipeline, custom fields, tags, and task templates are already there. You’re capturing the right information from day one — not six weeks into a consulting engagement.

Built to live alongside your phone system, not replace it.

PhoneCentral CRM is designed to sit next to your existing phone system — whatever you run. Keep the PBX you’ve got; the CRM brings the customer context, the notes, the pipeline, and the tasks that wrap around every call.

Your data is actually yours.

Your data lives in its own tenant. Export to CSV anytime. No lock-in.

Request beta access.

We're rolling the beta out in waves, one vertical at a time. Drop your info and we'll be in touch within two business days.